The major reasons underlie the malfunctions of KODI :
To tackle such issues, find the user-data folder and remove it from the KODI directory to somewhere else. The following table helps you to find the user-data folder.
Operating System Folder Path
Microsoft Windows Start – type %APPDATA%\kodi\userdata
After removing the user-data folder, start using your KODI. As it works properly, it confirms that something in the user-data folder afflicts the function of KODI.